Club Insider

9Round Levels Up Customer Experience

Posted: September 19, 2022 in Chains

9Round: 30 Min Kickbox Fitness9Round: 30 Min Kickbox Fitness

GREENVILLE, S.C. – 9Round, the world’s largest kickboxing fitness franchise, is kicking its members’ experience up a notch with a variety of in-studio enhancements including Daily Workout Screens, heart-pumping music by FitRadio and updated membership options at participating studios. These innovative additions to 9Round, part of the brand’s customer-centric approach to fitness, are set to expand members’ options and enhance the workout experience, whether in-studio or at home.

“Our new innovative digital display technology and music curated by FitRadio will enhance the member experience,” said Shannon Hudson, founder and CEO of 9Round. “The Daily Workout Screens help our members know what to do on each round and allow the trainer to coach them more efficiently. FitRadio makes the in-studio atmosphere fun with cutting-edge DJ mixes. Together, these studio updates will help members working to achieve optimal results.”

9Round has also recently rolled out access-based memberships, which provide more options for members to customize a plan that works best for their fitness lifestyle. This includes memberships that allow access to 9RoundNOW, the brand’s official on-demand app that provides trainer-led workouts via video instruction, and in-studio packages for four workouts per month, eight workouts per month or unlimited training.

“We are constantly looking for ways to create a more dynamic and rewarding experience for our members to reach their personal best,” added Hudson.

Customers can experience 9Round’s elevated studio features at participating locations by signing up as a member, with flexible workout programs designed to fit any lifestyle.

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