Club Insider

Norm's Notes for August 2018

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Norm CatesNorm Cates

Hello Everybody! This is your Club Insider Publisher and Tribal Leader Since 1993 checking in with Club Insider Edition #296! WOW! Only four editions to go before we hit the Big 300! Yahoo!

Is America a great country, or what? Every month that I get to write these words to you, I consider myself extremely blessed to: (A) Be alive, healthy and still kicking! (B) To be an American in this amazingly fabulous country, which has only 6% of the world's population, a population that's very likely one of the, if not THE most fortunate, populations on earth! (C) Still being able to write my thoughts to all of you who're involved in our great industry, an industry we all love and truly strive to make better and better for our customers and associates. Frankly folks, I don't know how it could get any better than this! JUSTIN and I might just be the LUCKIEST GUYS IN THE WORLD to be able to touch base with you again today!

First, I must share some sad/bad news. I received a phone call a couple of weeks ago from DOUG MILLER, a former employee and a long-time friend of mine, who now lives and works in England. Doug served as the "Best Man" in our wedding when I married ILENA, now my wife of 35 years, in Las Vegas on January 20th, 1983. Doug worked with me at my Downtown Athletic Club and Northwest Athletic Club here in Atlanta back in the 1980s. Since then, he went on to become a Partner in Sales Makers with RAYBOB GORDON and EDDIE TOCK. Their U.S. partnership stopped when Doug moved to England and continued operations of his new company, Sales Makers International, over there.

Sadly, Doug's phone call was primarily to inform me that he had recently been diagnosed with Stage 4 cancer of his intestines, and it was inoperable. He said that his doctors had given him only 3 - 4 more months to live! Doug and his significant other, MELANIE RIEGER, have been together for over 20 years in England, and they're NOT giving up! Doug told me he just had his first chemo therapy session, and he plans to continue the fight with chemo treatments with hopes of beating this awful problem. An update on his Blog shares that he had his second chemo session, and he's received some good news after the first chemo session. That good news is that his cancer has shrunk by over 30% from the first treatment!

All I can do is pray for Doug and ask you to pray for him, too. I'll keep you posted on his situation as I hear more from Doug. Stay tuned! Oh, and you can reach out to Doug yourself by going to his Blog address, which starts with a nasty 4-letter word beginning with S and ending with a T. So, his Blog address is www.s_ If that doesn't work for you, write to me at, and I will send it to you.

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