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People Management Begins Before Your People Are Hired

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Bill McBrideBill McBride

What is most important in people management? Finding the right people to manage. It seems obvious, but we don't always spend the time attracting the right people for our business objectives and ensuring the people we hire are set up for success. In this article, I'm going to share an approach to People Management we use at Active Wellness: Authenticity, Selecting, Interviewing, Hiring, On-Boarding, Training and Managing People. Before we get into the details of process, let's discuss some personal experiences I've had.

I grew up in Fayetteville, North Carolina, born to two wonderful lower-middle class parents. My Mom was a German immigrant that my Dad met while stationed in Germany as a young enlisted (non-commissioned officer) U.S. Army soldier.

My Mom mastered English, earned her real estate license and became a top producer, all while raising three children while my father served in the military. She later went on to own her own residential real estate company.

My Dad achieved the rank of Command Sergeant Major (CSM) of the 82nd Airborne Division. He served two tours in Vietnam, was the CSM of the Demilitarized Zone in South Korea, parachuted into combat in Panama and served the remainder of his career in Iraq (Desert Shield). I won't go into the countless medals he earned in his 35-year career, which was extended by Congressional approval.

Why, you might ask, am I sharing my parental pride stories? I'm sharing because, when I think of People Management, I connect it to the way I was raised. My parents set expectations, taught me life lessons, provided me feedback throughout and held me accountable to the standards and values they demonstrated daily. It was never easy, but my parents always ensured there was clarity in what they expected from me and led by example. This is also one of our greatest contributions to our teams; clarity and role modeling the character and behaviors we hold dear.

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