Club Insider

About Richard Ekstrom

Richard EkstromRichard Ekstrom

Richard Ekstrom is President of Retention Management whose Company Mission is: Create a positive impact on a club's bottom line by improving retention.

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Previous Articles

Showing 1 - 6 of 6 Articles

"Welcome to My House..."
Retention Training For Your Team

March 2004 - Read Article...

Key Characteristics of High Retention Clubs
September 2004 - Read Article...

Member Motivation = Member Retention
January 2005 - Read Article...

Retention in the Era of Instant Results
Expand Your Focus

February 2013 - As we enter another new year, it is difficult not to notice the media frenzy regarding the growing fitness and obesity crisis. Bestseller lists contain books on the latest diet fads and television infomercials are constantly hawking the newest exercise programs that people hope will be their magic bullet. As always, in January, we see our membership rosters grow with hopeful people looking for the help they need to win their battle for a healthier life. Read Article...

Retention Takes Action
May 2004 - Read Article...

Stopping the Churn!
August 2005 - Read Article...

About Our Authors

Showing 1 - 6 of 6 Articles

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